Privacy Policy
Last Updated: October 25
At Larksons, your privacy matters. This policy explains how we collect, use, and protect your personal information when providing energy assessments and property services.
1. Information We Collect
We may collect:
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Your name, contact details (address, phone, email)
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Property details for EPCs or surveys
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Payment or invoicing information
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Any other information you provide during contact
2. How We Use Your Information
We use your data to:
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Deliver our services (EPCs, surveys, etc.)
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Respond to enquiries and provide quotes
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Send invoices and handle payments
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Comply with legal or regulatory obligations
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Improve our communications and services
3. Sharing Your Information
We don’t sell your data. It may be shared with:
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Accreditation bodies (e.g. Elmhurst Energy)
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Lodgement systems (e.g. the EPC Register)
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Professional service providers (e.g. accountants)
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Legal authorities, if required by law
4. Data Security
We use secure systems and practices to keep your personal data safe and protected.
5. Your Rights
You have the right to:
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Access your personal information
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Request corrections to inaccurate data
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Ask us to delete your data (where applicable)
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Withdraw consent for marketing
To exercise your rights, contact us:
020 8766 6006
6. Data Retention
We keep records as needed to meet legal and operational requirements, typically up to 6–7 years.
7. Cookies
Our website may use cookies to improve functionality and analyse visitor traffic. You can manage cookie settings through your browser.
8. Updates
This policy may be updated occasionally. Any changes will be reflected on this page with a new update date.
Cookie Policy
Last Updated: October 25
This Cookie Policy explains how Larksons uses cookies and similar technologies when you visit our website.
1. What Are Cookies?
Cookies are small text files placed on your device to help the website function and improve your experience. They can remember your preferences, enhance site performance, and help us understand how visitors use our site.
2. Types of Cookies We Use
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Essential Cookies – Required for basic website functionality (e.g., navigation, form submission).
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Performance Cookies – Help us understand how users interact with our website (e.g., Google Analytics).
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Functionality Cookies – Remember choices you’ve made (e.g., region or language settings).
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Marketing Cookies – May be used to show relevant advertising through platforms like Google Ads.
3. Third-Party Cookies
Some cookies may be placed by third-party services we use (such as analytics tools or embedded videos). These third parties may collect data in line with their own privacy policies.
4. Your Choices
You can manage or disable cookies through your browser settings. However, disabling some cookies may affect site functionality.
To learn more about managing cookies, visit:
https://www.allaboutcookies.org
5. Updates to This Policy
We may update this Cookie Policy from time to time. Please review this page for the latest version.
Questions?
If you have any questions about our use of cookies, please contact:
📞 020 8766 6006